Courses & Services

Elevate your F&B career at JUMBO Academy, accredited by ITE, Workforce Singapore, and SkillsFuture. Unlock excellence in service and culinary arts through top-tier training.

Experiential Programmes
JUMBO Work Experience Programme WEP (Public)
JUMBO Work Experience Programme WEP (Public)
What will I learn?
JUMBO Academy participants can expect to achieve the following after completing the JUMBO Work Experience Programme:
  • Skill Development: Acquire and improve practical skills relevant to the F&B industry.
  • Industry Exposure: Have a broadened understanding of the F&B sector through exposure to real-life work scenarios by observing and engaging with industry professionals.
  • Career Exploration: Understand and explore various career paths within the F&B industry, gaining insights into different roles and responsibilities.
  • Workplace Readiness: Develop a better understanding of workplace expectations and professional conduct, and gain the ability to adapt to the dynamics of the F&B industry, contributing to their overall readiness for future employment.
  • Certification: Upon successful completion of the 5-day WEP, participants will receive a Certificate of Completion*.
Day 1: Orientation & Skills Development Workshops
Programme Day / Time / Venue
Programme outline
  • Welcome and overview of JUMBO Group Career options. Introduction to the programme and its objectives
  • Sharing by Restaurant Service Ambassadors + Q&A
  • Lunch (provided)
  • Skills Development Workshops:
    • Setting tables with finesse
    • The art of welcoming and serving customers
    • Mastering Portioning techniques
  • Summary and reflection
  • Wrap up
Day 2 to Day 5: Job Shadowing
Programme Day / Time / Venue
  • Time: 10:30am – 5:00pm (6.5 hours/day)
  • Venue: Assigned JUMBO Group outlet
Programme outline
  • Report to work at assigned outlet
  • Introduction to mentor and restaurant orientation
  • Staff lunch
  • Roll call
  • Observe and learn day-to-day tasks
    • Participants will be paired with professionals
    • Engage in conversations to gain insights
    • Opportunities to practise and apply the newly acquired skills
    • Mentors will guide and support throughout the Programme
  • Break
  • Observe and learn about day-to-day tasks & responsibilities
  • Staff dinner
  • Awarding of Certificate of Completion (Day 5 only)
  • Wrap up and close the day
Who should attend?
  • Individuals in the midst of a mid-career transition looking to re-enter the workforce, or
  • Any individuals who are interested to learn more about the F&B Industry.
The JUMBO Work Experience Programme is a 5-day programme crafted to give participants hands-on work experience and exposure to the F&B industry, enabling them to learn and practise crucial skills and explore potential career avenues.
The programme starts with a structured one-day training and skills development workshop. Over the next four days, participants will engage in real-life work experiences mentored by industry experts at one of JUMBO Group’s outlets. This is a valuable opportunity for participants to gain practical insights through hands-on activities and interactions with working professionals. Participants will also be paid an hourly salary* for the four days of experiential learning.
Programme Requirements and Guidelines:
  • Each workshop requires at least 5 pax to start. Maximum 12 pax per session.
  • Open to individuals 18 years and above.
  • Participants should adhere to a professional dress code during the programme.
  • Participants are expected to demonstrate punctuality, respect, and a positive attitude throughout the programme.
*Special conditions:
  • Hourly allowance for Days 2 to 5 of job-shadowing:
    Participants will be paid a job-shadowing allowance of $14 per hour (including meal breaks).
  • Issuance of Certificate:
    Participants will receive feedback on their performance during the job-shadowing engagements throughout the WEP. Participants will receive a Certificate of Completion only if they meet 100% attendance.
Cost Fee: $80 per pax (before prevailing GST.)
Courses & Services Overview
  • Courses & Services
    WSQ Food Safety Level 1 Course
    The WSQ Food Safety Level 1 Course by the Singapore Food Agency, is essential for F&B professionals, providing crucial knowledge on hygiene, safe ingredient handling, and cleanliness. It is mandatory for food preparation role, course available in English and Mandarin.
  • Courses & Services
    WSQ Food Safety Level 1 (Refresher) Course
    The WSQ Food Safety Level 1 (Refresher) Course by the Singapore Food Agency is essential for recertification. Emphasizing food safety standards, it is mandatory for food preparation role, course available in English and Mandarin.
  • Experiential Programmes
    JUMBO Learning Workshop (Public)
    The JUMBO Learning Workshop offers hands-on experience and insights into the JUMBO Group and the F&B industry. Participants acquire knowledge, enhance service skills, and gain practical experience for future F&B careers.
  • Experiential Programmes
    Corporate Team Bonding Workshop (Public)
    Elevate team cohesion with a distinctive corporate bonding experience— the JUMBO Learning Workshop (Public). Engage in immersive learning, collaborative team-building exercises, and gain practical insights into the F&B industry. Customizable packages ensure the event aligns with your team's goals.
Course Calendar Overview
Explore a glimpse of our upcoming events below, for a comprehensive view of our full calendar of events, visit our Course Calendar page
  • Jun 2024
    5
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    6
    Food Safety Course Level 1 (Refresher) - Mandarin
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    7
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    12
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    14
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    19
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    20
    Food Safety Course Level 1 (Refresher)
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: English
    Venue: Kaki Bukit Industrial
  • Jun 2024
    21
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    26
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jun 2024
    28
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    3
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    4
    Food Safety Course Level 1 (Refresher) - Mandarin
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    5
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    10
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    12
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    17
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    18
    Food Safety Course Level 1 (Refresher)
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: English
    Venue: Kaki Bukit Industrial
  • Jul 2024
    19
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    24
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    26
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Jul 2024
    31
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    2
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    7
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    8
    Food Safety Course Level 1 (Refresher) - Mandarin
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    14
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    16
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    22
    Food Safety Course Level 1 (Refresher)
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: English
    Venue: Kaki Bukit Industrial
  • Aug 2024
    23
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    28
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Aug 2024
    30
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    4
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    5
    Food Safety Course Level 1 (Refresher) - Mandarin
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    6
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    11
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    13
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    18
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    19
    Food Safety Course Level 1 (Refresher)
    Course Time: 9:00 AM - 3:00 PM
    Course Fee: $87.20 (inclusive of GST)
    Language: English
    Venue: Kaki Bukit Industrial
  • Sep 2024
    20
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    25
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial
  • Sep 2024
    27
    Food Safety Course Level 1 (Mandarin)
    Course Time: 9:00 AM - 5:30 PM
    Course Fee: $163.50 (inclusive of GST)
    Language: Mandarin
    Venue: Kaki Bukit Industrial